Redesigning a Fintech Website for Enhanced Clarity

Toku's Webflow site had bad implementation, confusing messaging, and wasn't converting. We redesigned it in 3-4 weeks with new copy, new design, and a parallel workflow that shipped pages as they were ready instead of waiting for a big launch.

FinTech

Key Results

38+Pages launched in 3-4 weeks
3-4Weeks to launch new site

The challenge

Toku is a stablecoin payroll platform. Companies use it to pay employees in stablecoins through existing payroll systems. Their website had become a problem. Built on Webflow but implemented poorly, so even simple updates required outside help. Visitors couldn't tell what Toku actually did. The messaging was vague, the positioning didn't match where the company was headed, and traffic wasn't converting.

The leadership team wanted a full redesign done in 3-4 weeks. We almost said no. That's usually a timeline for minor updates, not a project that includes new copy, new design, integration partner pages, country-specific payroll information, and complex product explanations for a technical B2B audience.

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Why this was harder than a typical redesign

The site needed extensive content architecture: partner integration pages, country-specific stablecoin payroll details, enterprise compliance messaging, and product explanations for different audience types (HR managers, finance teams, technical integrators). A large site with parallel work streams meant we couldn't follow the usual copywriting-then-design-then-development sequence.

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How we ran it

We ran everything in parallel instead of sequentially.

Week 1 was messaging. Our copywriting team worked directly with Toku's CEO to turn complex product functionality into language HR decision-makers could actually understand. We moved from vague "blockchain payroll solutions" to concrete "Pay your global team with stablecoins through your existing HR platform." Clear value, specific use cases. We also built distinct messaging tracks for each audience type.

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Weeks 1-4 ran a page-by-page pipeline. Each page moved through copy approval, design, development, and deployment independently. We shipped approved pages while others were still in design, so Toku started seeing results before the full site was done.

After launch, we focused on data-driven improvements: mobile menu optimization based on user behavior, SEO for technical keywords, and conversion rate optimization on key landing pages.

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Results

We hit the 3-4 week deadline, with minor delays on complex pages that needed extra revision rounds. Toku's team can now make content updates on their own. The project turned into a retained engagement: they kept us on for conversion optimization and added SEO services for organic growth. The site architecture supports their expansion into new markets.

The parallel execution approach was the key unlock here. Traditional sequential workflows would have made the timeline impossible. Direct CEO involvement in messaging made the positioning authentic instead of generic. And shipping iteratively beat waiting for a big-bang launch: real users gave us real feedback sooner.

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You guys are the experts. I can rely on you to drive the plan, and I’m probably going to say yes to almost everything. You’ve already earned my trust in terms of what you’ve delivered so far.

Kenneth O'Friel
Kenneth O'Friel
CEO | Toku

Frequently Asked Questions

Key insights from the Toku case study.

What problem was Toku facing with their website?

Toku's website had become a liability instead of an asset, failing to clearly communicate their stablecoin payroll platform to potential customers.

Why was the Toku redesign more complex than a typical refresh?

It wasn't a straightforward redesign — Toku needed clarity improvements across messaging, UX, and product positioning simultaneously.

How did LoudFace approach the Toku project differently?

Rather than following conventional agency timelines, we implemented a concurrent workflow system for parallel execution under pressure.

What made the Toku project successful?

The success came from parallel execution, clear communication, and treating the redesign as a strategic messaging exercise, not just a visual one.

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